Even as businesses embrace the nuanced demands of a continuously shifting technological landscape, the challenge of offering a framework consistent with multiple devices lingers. With the emergence of SAP Fiori as the new User Experience (UX) for SAP, consumers and customers are able to seek a consistent and holistic experience across all devices.
For businesses or enterprises using SAP Business Suite on any database engine including SAP HANA, there are multiple apps available in keeping with the SAP Fiori UX framework. SAP Fiori apps are available for a variety of distinct roles across lines of business such as HR, finance, sales, etc. SAP Fiori offers a collection of more than 900+ light-weight apps that are designed to automate and offer a Fiori UX for all routine business tasks, improving productivity and customer experience across devices as a result.
Advantages of SAP Fiori implementation
Businesses today thrive on superior user experience to drive growth and brand loyalty. Enterprises can lose their edge even when superior products or services come to naught as a result of poor or unresponsive design and consequent user experience. The use of multiple devices by both employees and customers means that enterprises having responsive design architecture offer better customer experience and improve productivity.
With SAP Fiori implementation, enterprises can additionally develop their own customized apps allowing for a consistent approach. The use of off-the-shelf apps for each business channel that can be modified as per each company’s internal structure makes SAP Fiori a logical extension to the existing SAP infrastructure.
Smart tips to make your SAP Fiori implementation a success
Based on the user experience of many successful and not so successful transitions, enterprises need to adhere to the following five core aspects when considering implementation of the SAP Fiori framework for their business operations.
1: Insist on a Fiori Proof of Concept (POC)
To ensure your enterprise optimizes on the transition to a SAP Fiori architecture, seeking a proof of concept running on a mobile device should be your first step. This is especially significant if your enterprise is working with an Application Management Services (AMS) provider to implement SAP Fiori apps.
A competent AMS can accurately identify the SAP-based transactions that can be given the SAP Fiori makeover. As a result, enterprises can get real-time information and check the actual Fiori implementation with active demonstration of all workflows. For example, an ERP billing system’s functionality can be reviewed on a tablet or a mobile phone and correlated with the desktop or laptop experience.
2: Ensure critical functionality is fully tested
Once the AMS provider implements the SAP Fiori infrastructure and installs various apps, critical functionality testing should be carried out to ensure optimum usage. Depending on the strategy and needs of the enterprise or its consumers, a suitable testing plan must be developed to check the landscape and security of the new SAP Fiori framework.
There are various testing platforms that can and must be used to ensure there are no clashes between the SAP database installed on the server and the new SAP Fiori framework. For best results, ensure critical functionality gets tested on a local Tomcat Sandbox as well as on Fiori Launchpad. Testing of SAP Fiori apps on multiple browsers allows for checking browser compatibility or any unexpected behavior along with UI responsiveness.
3: Make use of SAP Fiori Ramp Up support
SAP offers a SAP Ramp Up program tailor made for enterprises that need to go live post SAP functionality implementation. The core purpose of Sap Fiori Ramp Up support is to ensure that businesses are able to reap the benefits of SAP’s new functionality ahead of their competitors. Through collaboration of support and development teams, SAP Fiori Ramp Up ensures secure and cost effective implementation of SAP Fiori. The use of SAP Fiori is consistent with offering a seamless digital transformation consulting.
4: Leverage the SAP Fiori Launchpad
Checking the use of various Fiori apps and user’s role functionality for each such installed app is streamlined by using SAP Fiori Launchpad. As a shell that hosts all SAP Fiori apps, SAP Fiori Launchpad allows enterprises to check for various ‘value added features’ that can be included in the apps to refine user roles, leading to a seamless customer experience. From adding a theme and branding support to the app as per the enterprise’s long term vision to allowing for personalization of layout and adding responsive designs or search capabilities—all are possible with the SAP Fiori Launchpad.
5: Know the security architecture and infrastructure
Every SAP Fiori app will need to have authorization on the frontend server. Well-refined security architecture must be in place to ensure all apps work smoothly without any conflict with existing authorizations. Focusing on security and architecture will ensure SAP Fiori-based apps migrate seamlessly and any existing authorizations are executed without any downtime due to unexpected behaviors.
SAP Fiori offers enterprises value-added and ROI-positive transition for a consistent user experience on multiple mobile devices and platforms. With adequate care and due diligence, adopting a SAP Fiori framework can yield a successful integration with the “To be” business scenario.